Support

Customer Support and Computer Resources

This section is dedicated to our awesome customers. We want you all to know how much we truly appreciate your business and we look forward in serving you soon!


Professional Online Remote Desktop Support Services

PC New Horizons offers Professional Remote Desktop Support Services to customers and non customers. Become our customer by registering and take advantage of the savings and many other benefits we have to offer.

What is a Remote Desktop Service?
A remote desktop service is a state of the art service offered by Pc New Horizons using a high speed internet connection to get in to your computer remotely. Using our state of the art system to connect to your computer we can diagnose, repair, tutor, or show you how to do something on your computer.

How does the service work?
Our state of the art service works very simple, as a matter of fact in less than a minute, we can begin service on your computer. You must contact us and request a service, there is a one hour minimum service fee required to begin service. Once the payment has been processed and confirmed then we will e-mail you instructions to begin the service or we can direct you to our website over the phone where you will type the necessary credentials to begin the service.

Most Common Remote Desktop Services Offered
* Free Online Diagnostics (Up to 15 Minutes Maximum Per Incident)
* Diagnosing Computer Problems
* Remote Hourly Services
* Remote Tutoring
* Flat Rate Remote Services
* Remote Teaching
* Remotely Installation Of Software
* Remotely Configuration/Setup Of Devices (Printers, Scanners, Wired/Wireless Routers Etc)

Having Internet Speed Issues? Check Your Internet Speed Down Below!

* Click here to perform a Speed Test on your Internet Service by OOKLA

* Click here to perform a Speed Test on your Internet Service by Speakeasy

Want to Know Your Ip from your ISP? Check Your Ip By Clicking Below!

* Click here to see your Ip Address from your ISP

Free Online Virus and Malware Scanners (Detection Only)

spyware detection pc new horizon computer repairIf your computer is running a Microsoft Windows Operating system and has the following conditions, then more than likely it might be infected with viruses or malware.

* Windows running slow
* Windows crashing with the blue screen of death
* Lots of pop-ups ads
* Unwanted messages coming up on the screen telling you to install unwanted applications
* Windows freezing all the time
* Your security software popping up warning you of threats on your system

If any of the above conditions is happening to your system as we speak then more than likely your system is infected. Use any of the free online scanners listed below to determine whether this is true:

1). Bitdefender Free Online Scanner
2). Kapersky Free Online Scanner
3). Trend Micro Free Online Scanner
4). Symantec Free Online Scanner
5). McAffe Free Online Scanner
6). Esset Free Online Scanner
7). F-Secure Free Online Scanner
8). Panda Free Online Scanner
9). Computer Associates Online Virus Scanner
10). Microsoft Safety Online Virus Scanner

Free DNS Filtering For Your Family (Blocks Adult Content)

scrubit logo

ScrubIT offers clean, reliable, and speedy DNS service FREE of charge. Their filtered DNS scrubs out the bad stuff and is absolutely simple to setup and use.

What is ScrubIT?
ScrubIT is a FREE recursive DNS server that regulates what comes into your home or business. ScrubIT “scrubs” the internet so you don’t have to be concerned about what your family members or employees will be confronted with.

They currently profile several million websites and by default block out any pornographic, phishing, and many other potentially harmful sites. Users who wish to customize which sites are blocked and allowed may sign up for their BETA and customize their ScrubIT experience.

Free K9 Web Internet Filtering Protection For Your Family

K9 web protectionK9 Web Protection is a free Internet filter and parental control software for your home Windows or Mac computer. K9 puts YOU in control of the Internet so you can protect your kids.

Click here to download, setup and install K9Web Protection