Thank you Ed for your fast and complete service. It is nice to work with a computer repair company that you can trust and does not try to sell you things you do not need. I would be willing to refer you to anyone. Thank you Again.

I was getting ready for a 6 week trip to New Zealand and leaving the following morning when a friend crashed my computer. My other good friend called Ed and he came over to my house, THAT day! Not only did he get me up and running but my computer runs more efficiently now. Thank you so much! K.J.

Thanks again, Ed, for doing a good job on my computer. I can always count on you to keep my Imac up and running. Marilyn Holmes.

Ed. you’ll be highly recommended from me to anyone that I hear is having problems with their computer. Thank-you very much for fixing my problem and at a reasonable return time and price. THANKS AGAIN!!

I appreciate how easily I can contact Ed Rossal at Pc New Horizons to deal with a variety of computer issues at any time. Over the past years he has helped me by installing new systems, troubleshooting problems, making repairs, and explaining programs. His services are designed to best accommodate the client, from traveling to one’s home to resolving questions by phone or e-mail. He has the ability to explain things patiently and clearly and is prompt, fair, and professional.

Ed I want to thank you so much for all the good work you did for me on my new notebook computer, getting it online for me and also installing the new printer that came with it. I also want to thank you for getting my old computer fixed so it would work and also for installing it online for me as well. It goes without saying how pleased I am with all the answers you gave my questions about the new computer and the old computer so that I have a much better understanding of both systems.
I would also be very happy to talk with anyone who may be considering using your services and will recommend you to others as I am 100% satisfied with your services and computer knowledge and will not use anyone else’s services ever again when it comes to computer repair or installation - your skills are superb.

Again, thanks for all your help and expertise.

Thank you for helping me out with the download of my Virus Software. I am such a novice, even though I have been an accountant for 25+ years. The problem is partly because of the dial-up service which is sooo slow. I was near frantic status when my Sister-in-law suggested I call you. You understood the problem right away, got the numbers from me that were needed and had it all on a disc when you arrived at my home a day later. I really appreciate all you did for me. We will keep in touch so you can help me with my next big problem that I am sure is waiting for me down the road.

I called Ed to make an appointment to setup my wireless network. Ed was at my house the next day! I had bought a new wireless router, because I thought the old one wasn’t working. But Ed tried everything to get it working and found out the wireless side of the router wasn’t working. Ed was persistent in trouble shooting the router while explaining what he was doing. Everything is working great! I would recommend calling Ed if you have a problem or need something setup.

Ed has provided outstanding computer support for our family for several years. He reinstalled Windows and recovered all files and data when our main computer crashed. He has removed viruses, linked computer systems so we could monitor our children on their computers, set up wireless networks, set up children software, set up a web cam for our children to see their dad on the North Slope of Alaska, purchased laptops for our business and provided trouble-shooting at all hours of the day and night. Ed is efficient, reliable and honest. We highly recommend Ed to all our clients and friends.

Dear Ed. Thank you so very much for the great, technical service provided by Pc New Horizons on Monday. As an owner of two, small home-based business—Chiropractic and Editing—I rely very heavily on my two computers—both the desktop and laptop. I didn’t realize how much stress I was under until your “professional” eye identified those 8 seemingly unimportant problems and “tweaked” them. All together, they were really draining my attention. Things are running smoothly and “Happily”, today thanks to your care. I’ll be recommending you to my associates for sure.