We diagnose, pinpoint the problem free of charge and provide you with a free estimate on the repair. Our free diagnostics turn around time only takes 24 hours or less.

Professional hourly and flat rate repair services bring the challenge to us. Our turnaround time 48-72 hours or less, please call prior to bringing system if there are any questions.

Using advanced software tools we perform complete hardware scans for desktop and laptops. For example if you suspect your system might be experiencing hardware problems and you need proof to confirm it this would be the perfect service to answer your doubts. We can provide the results printed on paper or e-mailed in a PDF format. Turnaround time 24 hours or less.

Our state of the art Spyware & Virus removal tools will get rid off all the malicious activities hiding in your infected system. As part of the Spyware & Virus removal service we perform the following at no extra cost:

* Full system inspection prior to service being performed
* System cleaned with compressed air inside & out to prevent overheating
* Exterior cleaned to improve & protect physical appearance
* Spyware & Viruses removed using state of the art tools
* Windows & applications are fully updated
* Installation of security freeware tools to help prevent malicious threats
* An advanced tune-up service is performed to improve the overall performance of your system
* Free trial version installation of Norton Internet Security 2010, expires after 90 days

An advanced tune-up is the perfect service to restore your systems performance back to what it once was. As we use our systems daily plus the programs we install and the lack of maintenance are the most common reasons why a system degrades in performance.

* Full system inspection prior to service being performed
* Complete hardware test results when requested
* System cleaned with compressed air inside out to prevent overheating
* Removal of unnecessary files
* Bios Chip Updated
* Windows and applications fully updated
* Disk Error checking performed to fix any logical errors on the hard drive
* Hard Drive De-fragmentation to improve systems performance
* Windows system’s tweaks to further improve performance

Installation of operating systems such as Windows, Mac, Linux etc. As part of the service we fully update windows plus installation of the latest drivers. To return a secured system we also install a trial version of Norton Internet Security 2010 that is good for 90 days before expiring if no security software is provided.

* Full system inspection prior to service being performed
* System cleaned with compressed air inside out to prevent overheating
* Partitions killed
* Hard drive erased using sophisticated software tools
* Hard drive formatted using the NTFS file format
* Windows clean installation performed not an upgrade for best results
* Latest drivers installed for best performance and compatability
* Installation of up to 3 applications
* Free trial version installation of Norton Internet Security 2010, expires after 90 days

This service applies better to those individuals who have not had a chance to back-up their data and who also need some programs installed and their data restored back. The following is a description of what the service entails to.

* A full inspection will be performed previous to starting a service on the Pc to address any potential issues
* System is cleaned with compressed air inside out to prevent it from over heating
* Personal or business data is safely backed-up previous to starting service
* Partitions are killed
* Hard drive is properly wiped out clean to kill anything malicious previous to the new installation
* Hard drive is properly format it either FAT32 or NTFS
* A clean installation of windows is performed not an upgrade for best results
* Systems latest drivers are installed for best performance and compatability
* Will install up to 5 programs provided by customer
* We can either install an antivirus if customer provides one or will install a trial version antivirus to not leave your system vulnerable to any threats
* Data previously backed-up safely restored back in your Pc

This service applies better to those individuals who have not had a chance to back-up their data and who also need more programs installed and their data restored back. The following is a description of what the service entails to.

* A full inspection will be performed previous to starting a service on the pc to address any potential issues
* System is cleaned with compressed air inside out to prevent it from over heating
* Personal or business data is safely backed-up previous to starting service
* Partitions are killed
* Hard drive is properly wiped out clean to kill anything malicious previous to the new installation
* Hard drive is properly format it either FAT32 or NTFS
* A clean installation of windows is performed not an upgrade for best results
* Systems latest drivers are installed for best performance and compatability
* Up to 10 programs will be installed as part of the service
* We can either install an antivirus if customer provides one or will install a trial version antivirus to not leave your system vulnerable to any threats
* Data previously backed-up safely restore back in your Pc

Will professionally install, upgrade or downgrade any hardware on a Pc. On a laptop not all hardware upgrades apply so please consult with us for more information.

Will professionally install, update and make sure the program installed works correctly before system is returned to customer. The software installation service fee applies to a single program installation for more information please feel free to contact us.

Not only we recycle your old Pc but we also properly wipe out all the data in the old hard drive. So no worries of some stranger accessing your personal information in the event of old hard drive landing in the hands of some stranger. We write ceros to the hard drive and using our state of the art tools ensures peace of mind.

What components we recycle on a Mac or Pc Desktop?
* Old Monitor
* Old Tower
* Old Mouse
* Old Keyboard
* Old Power Cord
* Old Speakers
* Old Microphone
* Old Documentation
* Old Software

What components we recycle on a Mac or Pc laptop?
* Old Notebook or Laptop
* Old Power Adapter
* Old Documentation
* Old Software

Data backups are all save to a DVD unless instructed otherwise by the end user. The first 4.7GB or a full DVD will be a flat rate service of $54.99 additional DVD’S will be saved at $4.99 each. If you have any questions please do not hesitate to ask us.

Down below we list the most common files or documents asked to be backed-up:
* Desktop
* My Documents
* My Pictures
* My Music
* My Favorites
* Root of C
* E-Mails
* Address Book
* Other specified areas by end user
* Financial Software, Quicken Backup File, Quick Books Company File, Microsoft Money Backup File, Etc

Your personal data not your programs will be transferred between two computers. If you like your personal programs transferred as well you will have to purchase a separate program. Feel free to contact us if you have any questions.

Down below we list the most common files or documents asked to be transferred:
* Desktop
* My Documents
* My Pictures
* My Music
* My Favorites
* Root of C
* E-Mails
* Address Book
* Other specified areas by end user
* Financial Software, Quicken Backup File, Quick Books Company File, Microsoft Money Backup File, Etc

Using our advanced and sophisticated tools will try to recover your data, be aware that there is no guarantee your data will be recovered. There are many factors that can prevent us from being able to retrieve your data but in most case data recovery is accomplished. In the event of not being able to recover your data a fee of $49.99 will be charge instead, however if we are successful in recovering your data the original fee of $99.99 will be originally charged.

Need your wireless router professional setup, secured & Upgraded? Just bring your wireless router to us and will take care of the technical stuff for you. How convenient being able to connect wireless around the house or office. Ranges can be any where from 150 Feet to 300 Feet or more. Not only will you be able to surf online but you will also be able to share files and other devices as well.

Service Description
* Firmware Upgrade = This is the latest software update that allows your wireless router to work and perform at its best
* Configuration = Allows us to change the settings in the wireless router to optimize it for best performance and reliability
* Security = Implementing the latest security method assures confidence and peace of mind that no one out there is hogging down your internet service or has access to your personal or business files

Have your old VHS tapes transferred to a DVD professionally. Don’t take a chance in letting those precious moments get ruined. Take advantage of our 24-48 hour turn around time at a very affordable price. If you like to save some money on this service take advantage of our other service option 3 VHS tapes to DVD for only $29.99 + Tax.

This service is meant for those individuals who can’t bring their systems to our shop and have not agreed to any repair services. For example if you wish for us to perform a free diagnostics but you can’t bring the system to us you would choose this service. Pc New Horizons picks-up free of charge in Mount Vernon or Burlington only with a qualifying service. Feel free to contact us if you have any questions.

No better way to show someone you care about them than by providing someone with a Pc New Horizons Gift Certificate. Our Gift Certificates are good for one year and it can used on either services or computer related hardware & Software. Currently we only offer $25, $50, $75 & $100 dollar gift certificates.

Outside of our local areas of MT Vernon & Burlington we charge a $20 dollar flat rate fee if round trip is less than an hour, however after the first hour we bill in increments of fifteen minutes. For example our starting point is in College Way Mount Vernon and our OnSite customer resides in Everett will according to Google Maps that is 35.6 miles and 37 minutes. Based on our calculations the travel time fee would be an hour and fourteen minutes and the fee would be $25 dollars + tax.

Travel Time Table & Fees
* 1st 60 minutes or less = $20 than right after we bill in increments of 15 minutes
* 15 Minutes = $5
* 30 Minutes = $10
* 45 Minutes = $15
* 60 Minutes = $20

Having technical challenges at home or in the office? Our OnSite hourly rate starts at $70 dollars an hour + Tax. Most appointments are answered within 24 hours or less. An OnSite service will take care of most customers challenges with the exception of Spyware & Virus Removal. Reason why is because we run many tools that require lengthy scans to get rid of all your unwanted threats and even on a fast computer this can take many hours. Have it done right bring it to our shop.

Our OnSite technician will come to your home or business to install, configure and secure a brand new wireless router. We work only with the best brands such as: Linksys, Netgear, D-Link & Belkin.

This service requires a high speed internet service such as DSL high speed, Cable high speed, Clearwire high speed or Dish high speed internet. In order for the wireless network to work at all you must already have installed or have purchased a wireless network card for either your desktop or laptop. For more information feel free to contact us.

Service Description
* Installation of a brand new wireless router
* Configuration of wireless router
* Securing wireless router
* Firmware Upgraded
* Adding up to 3 computer to your wireless network
* Sharing one printer on the network
* Will setup up t 3 Shares on the network
* Customer is provided with 30 minutes of training
* Wireless Network documentation is provided for your records

A wireless network security services is the best service for existing wireless networks that might be unsecured. Statistics show that a large percentage of wireless users have unsecured networks. You wouldn’t leave the front door of your home open if you knew the risk involved same idea for wireless networks.

Service Description
* Firmware Upgrade
* Full system checkup
* Installation of the latest security
* Will add up to 3 wireless Pc’s to your wireless Network

If the time has come to replace your old system a new system setup is the perfect service. Through this service we take the time to remove the old one and setup the new one while answering all your questions.

Service Details
* Free recycle of old system
* Wiring assortment
* Properly connection of components
* Configuration of new Pc
* Personal or Business Data Transfer does not include programs
* Installation of Freeware Tools & Programs

Do you have a mess of wires sitting at your desk? How about hiring a Pro to clear that mess for you, not only will you desk will look much neater but you will have a clean and clear desk.

Need a professional to show you and explain you what you wish to know and learn a tutoring lesson is the perfect service. Tutoring hourly services start at $59.99 the more tutoring hours you request the more you save.

Categories
* Introduction to computers
* The internet
* Computer Maintenance
* Security
* Browsers
* Word Processing
* Microsoft Office Suites
* Programs or Applications & Lots More