Pc New Horizons provides limited support either by phone or e-mail only to existing customers. Our basic technical support consist of resolution within the first couple tries but the end result could be a repair service if resolution is not meet with in those first couple of tries. Keep in mind that in the near future Pc New Horizons will be providing a technical support hourly service where customers can pay a much reduced fee. Check often this service is coming very soon.

Thank you for asking a very important question! We will be offering a state of the art Remote Desktop Support system in the very near future at a very affordable price. Customers will be able to go to our support page and click the link for Remote Desktop Support with out having to install any software on your end. Everything will be driven through your browser.